MUYU support
How can we help?
For a calmer moment, one tap at a time.
Email supportifan.wang.de@googlemail.com
Helpful answers
Frequently asked questions
How does automatic knocking change its rhythm?
It knocks once per second for yourself, every 1.5 seconds for family, every 2 seconds for friends, and every 3 seconds for the world.
Why does automatic knocking stop while my screen is locked?
Automatic knocking uses background music for lock-screen audio playback. Turning music off or an audio interruption will stop it.
How do I reset my count?
Use “Reset count” in the app settings. Deleting the app also removes its locally stored preferences.
Does MUYU collect my data?
No. MUYU has no accounts, advertising, tracking, or analytics. Read our privacy policy.
Does MUYU provide health or spiritual outcomes?
No. MUYU is a personal reflection tool. It does not provide medical advice, treatment, or guarantees of spiritual or other outcomes.